Salesforce

Can a military veteran call center change your media mix?

Can a military veteran call center change your media mix?

Call centers help save companies time so that they can improve their productivity and increase profit.   But, call centers can also enhance a military veteran media campaign in key ways. In a series of recent case studies, veteran-targeted lead generation campaigns added a veteran-staffed call center and the results were impressive.  There was a 30% increase in conversion to a sale, when the veteran customer learned they were talking to another veteran – this also held true with veteran family members.